Frequently Asked Questions
- Why Should I choose Beat Train Productions for my event?
- Where are you located?
- Do you require a deposit, will our date still be available next week?
- Are you insured?
- What kind of equipment do you have?
- What do you wear to booked events?
- Are you able to emcee our event?
- Do you take requests?
- What music genres do you play?
- What if my DJ can't make the event due to sickness?
- How can I contact Beat Train Productions?
Great question! First and foremost, the most important thing for us is to create exceptional experiences for our clients. As DJ’s, we take great pride in our craft, in cultivating deep musical knowledge, in perpetually sharpening our mixing skills, and in our ability to deliver results. That said, equally important to our DJ skills (if not more important) is our ability to cultivate next level client experiences.
Integrity, professionalism, communication, and organization are values central to the company. Below are a few thoughts…
Integrity & Professionalism.
We understand that you’ve invested an immense amount of time, resources, and passion into your event. We consider it to be a great responsibility to be entrusted with one (or more) of the most important make-or-break aspects of the event. We take this responsibility very seriously and feel that it’s our duty and privilege to strive to deliver 5 star experience to our clients.
Communication and Organization.
We highly value understanding your unique needs. We encourage our clients to meet with their DJ 2-3 months beforehand to chat about music and event details (we’ll also have you complete a music survey). We are detail oriented individuals who collectively aspire to be meticulous in our thoroughness and responsiveness.
All of our DJ’s are based either in the Boston or NYC areas. (and one DJ in Philadelphia). We do events throughout Massachusetts, New England, and the NY, NJ, and Philadelphia areas, and some destination weddings as well.
Ari founded Beat Train Productions in Boston in 2006 and moved to Brooklyn NY in 2011. The Beat Train admin staff is split between NY and Boston.
To make a long story short, if you contact us and then decide to proceed with booking us a few days (or weeks) (or hours) later—there’s probably a good chance the date will still be available, but it is also possible that someone else put down a deposit and that the date is no longer available. Like virtually all other DJ and event services companies, bookings are taken on a first come first served basis.
Yes, Beat Train Productions has full liability insurance. We are happy to provide documentation upon request.
We use high quality professional audio equipment, including QSC (or equivalent) powered speakers and subwoofers, Shure wireless microphone systems, and Technics Turntables (and/or Pioneer DJ gear). We always bring back up equipment (including back up speakers, mixers, microphones, and computer systems).
Additionally we offer a variety of lighting options-you can read more about our lighting services here.
We dress professionally, in dark or neutral colored suits, ties, or dresses.
Absolutely. We are happy to make any announcements/introductions you like. Communication and organization are central to Beat Train, and we will plan on coordinating with you before hand to work out the details, to help ensure it all flows smoothly.
We are all articulate as emcees, and generally lean towards subtlety, speaking naturally, clearly, and with a casual and friendly tone. We typically try to avoid making ourselves the center of attention and our de facto game plan is to keep announcements to a minimum.
That said, let us know what you’re looking for, and we’re happy to accommodate! Some of our clients want no announcements at all (no problem!) and some prefer a more boisterous emcee, and some of our DJ’s would be happy to wear that hat for you if that’s what floats your boat!
Of course. When you hire us, we’ll gladly work with you prior to the gig to establish what songs and genres, if any, you’d like to request and what songs and genres you’d like put on a “no-play list”.
We aspire to be ultra-flexible and take pride in our versatility. Many of our DJ’s have specialties such as hip-hop, funk, latin, or house music, however we’re all in our element as “open format” DJ’s and maintain extensive catalogs spanning jazz and blues from the 1920’s to Top 40 hits of today.
We’re able to accommodate a wide range of genres from Motown classics to 80s new wave and indie dance cult classics to golden age hip hop to modern top 40, (etc etc etc). Whatever you like, we’re happy to accommodate!
By default, we do not play line dance songs (like the macarena, for instance). That said, if you would like to hear the macarena or other line dance, we’re happy to accommodate. If a random guest came up and requested it, we would not play it without your permission.
Integrity is another value that is central to Beat Train. We take great pride in offering certainty to our clients and cultivating the most reliable DJ’s in the business. This is not a job like most in which sick days are acceptable. We make every reasonable effort to avoid it happening. But if there was a severe emergency in which the DJ could not attend, we would take full responsibility to find a suitable replacement DJ.
Thank you so much for your interest, and for taking the time to read the FAQ’s–it is greatly appreciated. Hopefully you’ve had a chance to read all of the questions, but at a minimum, please make sure to read our deposit policy before contacting us (second question from the top). We use Acuity.com to schedule initial consultations, which prevents email/phone tag, and helps streamline the communication process.
If you schedule a phone consultation, you can expect a brief 5-10 minute, no pressure, informal call where we can get an overview of your needs, give you a price quote, suggest a DJ that best meets your music and budget criteria, and if you like we can facilitate a conversation or meeting with a DJ.
If you are a prospective client, please CLICK HERE to schedule a brief phone conversation via Acuity Scheduling.
Alternately, please feel free to contact us via phone or email (listed below).
Ari (founder of Beat Train), Elissa, & Nick, and Jake (Beat Train Operations Staff)
Please click here to contact us!
Or email: email@example.com
Our Office Line (347) 568-8987